Upgrades & Repairs
During the life of your IT equipment, there are a number of potential problems that can arise with your IT systems. If your machines are suffering from slow performance, viruses or malware infections, overheating, component failures (graphics, power etc), or you simply need an upgrade to give you more resources to carry out your work, we can provide you with expert advice and guidance.
Whatever the problem with your machine, our expertise and experience will be able to provide a cost effective solution to ensure minimum impact to your business.
Organisations are totally reliant on their IT to conduct their business. It’s become necessary to ensure that IT environment functions 24/7. Our engineers specialise in providing a quality all-inclusive service to ensure your IT does not fail your business. Our cost effective support packages offer piece of mind and flexibility with the option to pay monthly or annually. We offer four levels of support packages: Silver, Gold, Platinum and Custom support. These include:
- Telephone support and Email support
- Remote support
- Periodic Proactive maintenance
- Remote server monitoring
- On-Site support
- On-Site maintenance visits
- Data Recovery
- Software installation/Repair (Microsoft Windows, MS Office, Anti-virus software)
- Virus/Malware disinfection
- Flexible service level agreements